Redeeming a reward

A completed quest gives a QR code, which is scanned on site.

When you have completed a quest, the QR code belonging to the reward appears on your profile. On site, the organizer's staff scan it from their own app account, on the Scanner tab.

How redemption works

1. Open the completed quest on your profile.
2. Show the QR code to the staff on site.
3. The staff scan it, and the name of the quest and the reward appear on the screen.

The code can only be redeemed by the staff of the organizer who announced the quest. The staff of another organizer get a rejection. If the organizer set it up that way, you can claim the same reward several times; in that case the code stays valid until your own limit is used up. If the organizer has meanwhile deleted the quest, the code left on your phone can no longer be redeemed.

A reward for an alcoholic drink can only be given to a person who has turned 18. The venue is entitled to check age and refuse to give it.

If it doesn't work

Redemption is bound by the house rules of the venue and by law. If the code doesn't work, or a dispute arises about the reward, first sort it out with the staff on site. We record redemptions, so what happened can be checked afterwards.

If the organizer doesn't deliver the announced reward, you can enforce your claim directly against them. Vibelify mediates the quests, it isn't the one giving the reward.