How to reach us

The Contact page and the [email protected] email, and when to use which.

You can find the answer to most questions in this knowledge base too, so it is worth searching here first. If not, you can reach us in two ways.

What to take to the organizer

If it is about the content of the event (program, venue, entry conditions), the fastest is to contact the event's organizer: you find their contact details on the event page. You don't request a refund from the organizer, though: a refund is handled on the order page with the Request refund button, and for the invoice you can write to [email protected].

What to take to Vibelify

For a complaint about the application itself, your account, privacy, or an organizer, write to us directly:

• Through the form on the Contact page of center.vibelify.app.
• By email at [email protected].

Is there live chat or phone support?

Currently not, support runs by email and through the form on the Contact page.