Creating discount codes

Creating a percentage or fixed-amount code with a usage limit, disabling it and following its use.

On the Discount codes page you can create codes that the buyer enters on the payment page of the ticket purchase, and gets a discount from the total. Good for campaigns, VIP guests or partners.

Creating a new code

1. Click the New discount code button.
2. Enter the code (for example VIP2026). The system converts it to capital letters.
3. Choose the type: Percentage or Fixed amount, and enter the amount. With a percentage you can enter at most 100.
4. Leave the Max usage field empty if there is no limit. If you enter it, the code can be used that many times.
5. Save.

Tracking and disabling

• Clicking the code expands how many times it was used, and out of how many (or that it is unlimited).
• With the pencil you can change the code, the type, the amount and the limit.
• The trash icon doesn't delete, but disables the code. A disabled code stays in the list faded, marked "disabled", so it is still visible on earlier orders which code they were bought with.

For an event that has ended, a new code can't be created, and an existing one can't be edited.

Is this the same as the promoter's code?

No. A discount code belongs to the event, anyone who knows it can use it. A promoter's personal code belongs to a salesperson, and it also tracks their commission. See the Sales groups article.