Announcing a quest
Conditions, reward, limits, and how it is redeemed on site.
A quest is good for bringing guests back: you set a condition, and whoever fulfils it gets a reward on site. You create it from the panel's Quests page.
What you must provide
- Quest name (at least 2 characters).
- Reward: this text appears on the staff scanner at redemption, e.g. "1 free shot".
- A description that can be read in the quest details in the app.
- Max redemptions: how many people can redeem it in total (1–10000).
- Redemptions per person: how many times the same person can redeem it (1–100, 1 by default).
The three selectable conditions
- GPS check-in × N times: the user checks in N times at your events (1–50).
- Free discount: a reward already for the first on-site check-in.
- GPS check-in at one event: attendance at one specific event you choose.
The "Free discount" is a separate option in the interface, but in the system it means a single check-in. So whoever was there once has already completed it.
All three conditions are built on on-site check-in. A quest can't be built on requesting a reminder: the reminder button can be pressed from the couch too, so it wouldn't prove anything.
Expiry and closing
- Expiry: optional. If you don't provide one, the quest has no expiry.
- When all redemptions are used up, the quest closes, and no more QR codes can be redeemed for it.
- If someone reached their own redemption limit, the quest disappears for them in the app.
Redemption on site
The person who completes it gets a QR code in the app, which your staff scan. In the staff member's app a floating button with a QR icon sits at the bottom of the screen: this opens the scanner. After scanning, the user's name and the reward to hand over appear.
We record redemptions, so in a dispute it can be checked afterwards who redeemed when. The scanner rejects the code of an already redeemed or meanwhile deleted quest, and says why.
A reward for an alcoholic drink can only be given to someone over 18. Checking age is the venue's job.